We’re committed to making sure you are in love with your Nature Republic New York purchase! If you’re not absolutely satisfied, simply return or exchange new or gently used items within 14 days of receiving your order.
Your return process must be initiated within 14 days of receiving your purchase in order to be eligible for a refund, exchange or gift card credit. If you feel your circumstances are exceptional and you are now outside of this policy, please email naturerepublicusinccs@gmail.com.
All complimentary gift sets or NCT127 gifts must be returned with all items in the kit in order to receive refund or credit. We are not able to partially refund or credit an incomplete kit.
Return Shipping is free (US Domestic + Puerto Rico only) ONLY for the item damage issue. At the end of your return portal process, you will be given a return label to ship your items back. Please box up your return and drop it off at your nearest USPS Post Office.